Hello, I’m connected to an external account.
It’s inconvenient because I can’t freely switch between companies even when I try to check it on the app.
Even when I change companies, I’m still logged in through the web.
Is there a way to fix this?
Hi @lyh5050
Thank you for posting on the Nulab Community!
You can switch between Spaces (organizations) by clicking the Space logo from the top-right corner navigation menu, please see the link below for reference.
[Switch organizations]
To investigate this further, please email us via the contact form below with your account and Space details.
[Contact form]
Please also let us know if you have any other questions, we’re always happy to assist.
Hello Joanna latarska,
This is Lee.
Thank you for your quick response.
I’ve already tried to connect as you said.
It works well with external applications such as safari and chrome.
However, it doesn’t work well with the backlog app.
Even if you try to change it like a video in the app, it will not change.
Can you check it out?
Bests,
이 영 호 / Yeongho Lee
(주)티모넷 전시기술팀 / 팀장
서울시 광진구 워커힐로 177 (워커힐호텔 지하1층)
C. 010-2522-2681 F. 02-2277-7878
E-mail lyh5050@t-monet.com URL www.t-monet.com
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(Attachment KakaoTalk_20250805_172838003.mp4 is missing)
1 Like
Hi @lyh5050
Thank you for your reply, and for explaining it further. Please note, the video attachment is not accessible here.
Please see the screenshot below explaining how to switch between organizations on the Backlog mobile application. Please open the app, go to More→Settings and click ‘Switch’ to access the Space (organization), the button will then change to ‘Current’ to show which Space you are currently logged into. If you are having issues with this function, please email us with the screen recording video via the contact form below.
[Contact form]
Please let us know if you have any other questions.