Process Diagrams bug bare

Hello community, new to this software, but finding it fantastic overall.

My issue, when creating a process diagram, to create the next shape clicking the line burst, it automatically duplicates you previous shape. Is there any way to stop this? There’s no easy way to change that shape from a context pallet. You have to delete it, then create the desired shape. A better experience when clicking the line burst would be a context prompt to ask ou what shape you require? Just wondered if there was a workaround, or a hidden setting I’m missing.

Thanks

Hi there,

I am not quite sure of your question. Are you referring to to the default shapes within a template diagram? Unfortunately, you cannot change the shape by clicking on it as you have mentioned - you will need to delete and replace the shape if you wish to use a different shape.

I apologize for the inconvenience!

Hi. It’s when you click the auto-line handle, it creates a line and duplicates the last shape. But typically with process diagrams the next shape is like to be different, so it renders that whole experience useless.
image.
I’ve raised it more of a feedback element for the devs. We’re looking to move away from Lucid to a more cost effective solution, but to get our organisation onboard, these small elements are quite important.
Thanks for listening.

Hi,

Thank you for your screenshots and clarification! I understand that the process may be unintuitive since you cannot change the shape directly from the auto-line - I have passed your feedback on to the dev team for future implementation within Cacoo.

1 Like

Thanks. Happy to input on improving an already great product.

Hello. I wondered if there’s been any progress on this feature request? Our Lucid License plan is up for renewal, this aspect was the main reason we didn’t subscribe last time. Thanks

Hi johnboy, thank you for your reply, and for following up with us!
Please note, we are checking this further with our team. I will get back to you as soon as we hear back from the team.
In the meantime, please let me know if you have any other questions, we’re always happy to assist.

Much appreciated Joanna :pray:

Hi johnboy, you are welcome!
I’m just following up on the request as we have received an update from our team. Unfortunately, this feature is not available yet, as a workaround a different shape will need to be added from the Shape library, or moved from the ‘Elements’ section of the template. Apologies for any inconvenience this might be causing.
We have reshared your feedback as a feature request with our development team to review.
Cacoo product features, improvements, and fixes can be checked in the Release notes below.
https://nulab.com/release-notes/cacoo/

Please let us know if you have any further questions, we’re always happy to assist.

Thanks for this. It’s been such a whike since I put the request in, I’ve noticed you can now change the shape!. So the contect menu would be a nice to have, but it’s much better you can now change the shape :slight_smile:

1 Like

Hi johnboy, thank you for your reply. Great to hear that you find the shape functionality improvements helpful. Thank you for sharing your feedback as well.
Please let us know if you have any other questions :slight_smile: