We are using this as a Help Desk ( ticketing/Task system) with our Customers. We create Customer users as “Guests” and Support Analysts as Members. It works very well but we do need the following features ASAP
- Internal Comments: Only visible to Members and Project Managers Not to Guests
2. Microsoft Teams Integrations: You have provided Slack integrations ( Slack has 12.5 million users compared to MS Team’s 75 million worldwide).
Above 2 issues are preventing us in rolling out Backlog to the new projects
Please help ASAP