Wondering which plan suits your team or organization, the differences between each plan, and the process before and after starting a trial?
If these questions pop up before your trial signup with Backlog, we are here to share some tips with you.
The plans we are offering
Backlog offers Cloud-hosted and Self-hosted platforms. Cloud-hosted includes Free, Starter, Standard, and Premium plans. Meanwhile, the Enterprise plan falls under a Self-hosted platform.
Each plan type comes with different limits on users, projects, storage, and features. In our Pricing Page, you can further compare the plan offerings and features to understand how each can match your needs.
A quick comparison between the plans
Differences between the Free plan & Trial plan
When you sign up for a Free account, it is free without any charges or expiry period.
On the other hand, the trial plan (for Starter, Standard, Premium, and Enterprise plans) is free for 30 days only. You can sign up for a Free or Trial plan anytime, with NO Credit Card required.
Important Note:
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Existing Free plan users cannot upgrade their spaces to a trial plan — i.e., Starter, Standard, or Premium.
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Once a trial starts, you cannot switch to a different or Free plan. But upgrading to a paid subscription is available, and the user can choose which plan to subscribe to.
Tips for selecting a plan
If you want to see every feature and how it works on Backlog, consider starting a trial with Premium Plan with access to all features. This will helps you evaluate the functions and how it benefits your team.
Upgrading Tips & Process
After the evaluation and feature comparison over the trial period, you can continue using Backlog with your current plan or choose a new plan. These options are available on the “Plans - Upgrade from trial” page.
Choice of Annual or Monthly payment option is available on the payment details page. The annual subscription helps you save up to 16%, equivalent to 2 free months, compared to the monthly option.
We hope that this answers your questions about starting a trial on Backlog. To further explore our plan options or features, please drop us your inquiries through our live chat support or schedule a consultation call with our customer success team.
Happy Collaborating! 